Comments on: Customer service in the age of the social media http://leanstartups.com/customer-service-in-the-age-of-the-social-media.html?utm_source=rss&utm_medium=rss&utm_campaign=customer-service-in-the-age-of-the-social-media Best practices in lean business operations, technology, and other areas pertinent to success of startups, small, and mid-market businesses. Mon, 26 Jul 2010 08:09:58 +0000 hourly 1 http://wordpress.org/?v=abc By: Apolinaras Sinkeviciushttp://leanstartups.com/customer-service-in-the-age-of-the-social-media.html#comment-3437 Apolinaras Sinkevicius Tue, 02 Feb 2010 22:34:27 +0000 http://leanstartups.com/?p=730#comment-3437 Matthew,<br>Thanks for your comment. Glad to see you stop by my blog!<br><br>I absolutely agree. Unless product and customer service are up to snuff, no mastery of social media will help the company. Matthew,
Thanks for your comment. Glad to see you stop by my blog!

I absolutely agree. Unless product and customer service are up to snuff, no mastery of social media will help the company.

]]> By: Matthew Mamethttp://leanstartups.com/customer-service-in-the-age-of-the-social-media.html#comment-3436 Matthew Mamet Tue, 02 Feb 2010 18:16:01 +0000 http://leanstartups.com/?p=730#comment-3436 Hi Apollo,<br>Social Media has effectively "thrown back the curtain" on business operations and culture. Those who had something to hide are completely caught off guard and are left with very little options if they choose to continue to ignore problems with product quality or poor customer service. <br><br>Best advice here is to not worry too much about social tools or other people's opinions. Instead, focus energy on being good at what you do. Hi Apollo,
Social Media has effectively “thrown back the curtain” on business operations and culture. Those who had something to hide are completely caught off guard and are left with very little options if they choose to continue to ignore problems with product quality or poor customer service.

Best advice here is to not worry too much about social tools or other people's opinions. Instead, focus energy on being good at what you do.

]]> By: Apolinaras Sinkeviciushttp://leanstartups.com/customer-service-in-the-age-of-the-social-media.html#comment-3420 Apolinaras Sinkevicius Tue, 02 Feb 2010 17:34:27 +0000 http://leanstartups.com/?p=730#comment-3420 Matthew,<br>Thanks for your comment. Glad to see you stop by my blog!<br><br>I absolutely agree. Unless product and customer service are up to snuff, no mastery of social media will help the company. Matthew,
Thanks for your comment. Glad to see you stop by my blog!

I absolutely agree. Unless product and customer service are up to snuff, no mastery of social media will help the company.

]]> By: Matthew Mamethttp://leanstartups.com/customer-service-in-the-age-of-the-social-media.html#comment-3419 Matthew Mamet Tue, 02 Feb 2010 13:16:01 +0000 http://leanstartups.com/?p=730#comment-3419 Hi Apollo,<br>Social Media has effectively "thrown back the curtain" on business operations and culture. Those who had something to hide are completely caught off guard and are left with very little options if they choose to continue to ignore problems with product quality or poor customer service. <br><br>Best advice here is to not worry too much about social tools or other people's opinions. Instead, focus energy on being good at what you do. Hi Apollo,
Social Media has effectively “thrown back the curtain” on business operations and culture. Those who had something to hide are completely caught off guard and are left with very little options if they choose to continue to ignore problems with product quality or poor customer service.

Best advice here is to not worry too much about social tools or other people's opinions. Instead, focus energy on being good at what you do.

]]>