I feel like I correct perceptions about what operations professionals are and are not at least 2-3 times per week. Most folks, especially from organizations in technology-heavy industries, automatically assume “operations” is purely systems management. While an operations person may really just be a senior network administrator in some organizations, the true responsibilities of a (business) operations manager/leader are much broader. Unless one specifies they are referring to technology operations, people should always assume they are talking about business operations.
Read the full article on The Operations Guy blog»



